All SweetWARE products have an unconditional 45 day money-back guarantee.

Please call us before you return products. We offer unlimited telephone support, and we can usually resolve any issues you might be having. Here is our phone number.

Here are the procedures for returning a product for a refund.

1. Uninstall all copies of the software from all computers on which it was installed.
2. Send or email a signed, dated letter with the following information:
   • A statement that you have uninstalled the software and destroyed all copies.
   • The reason for the return.

If you paid by credit card you will receive a credit on the same card. If you paid by check, you will receive a check in the mail.