Click to join the nutraCoster user group
SweetWARE Technical Support |
All SweetWARE products include unlimited technical support.
Official support hours are 8:30am to 4:30pm Pacific time. However, we are often here weekends and evenings as well.
We design our products to be very easy to use and hence require very little support. We stand behind our products 100%. Compare this to other software vendors who charge for support, in effect making you pay for their mistakes and poor design.
To obtain support:
The nutraCoster Yahoo user group is a place where you can ask questions, share tips with other users and download the latest updates. Membership is free for nutraCoster users.
The nutraCoster Yahoo group is an email group. Each time a member sends a message to the group, each member of the group receives an email with the message. In this way each member stays current with all the activity in the group. (If you don't want to receive emails, you can opt to just check the messages at your convenience. All messages are available on the group page at Yahoo.)
You must be a member of Yahoo to access the group. Membership is free. Sign up as a Yahoo member at www.yahoo.com if you are not already a member
To join the group, click the following link (open to nutraCoster users only).
Important! When you fill in the membership information, please include a note with your company name and contact. It is often difficult to tell who you are from your email address alone.
For nutraCoster 2.1 and stockCoster 2.1
1. Some early versions of Setup were missing the file msvcr70.dll. To resolve this you can:
2. Some early versions of nutraCoster 2.1 and stockCoster 2.1 would not open the help file. To resolve this:
For nutraCoster 2.0 and stockCoster 2.0
1. There are no Setup issues with these products.
For nutraCoster 1.1 and stockCoster 1.1
1. "Cannot Read From Drive D" errors after entering your company name in Setup.
2. "Divide by Zero" errors when nutraCoster starts.
This occurs on faster computers (333MHz or faster). To resolve this you can:
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Last Updated June 1, 2007