nutraCoster 3.0 Connection or Login Issues
applies to: nutraCoster 3.0
Here are solutions to several common connection or login issues.
Error Message |
SQL Server is installed on machine xxx, but is not running.
Use SQL Server Configuration Manager on that machine to start that service.
Resolution: SQL Server Services must be running. Refer to Configure SQL Server Services and Protocols.
Error Message |
SQL Server is installed and running on machine xxx, but nutraCoster Professional 3.0 cannot connect.
Resolution: Protocols Named Pipes, Shared Memory, and TCP/IP must be enabled. Refer to Configure SQL Server Services and Protocols.
Resolution: Windows Firewall Inbound Rules must exist. Refer to Configure Windows Firewall.
Error Message |
The current logged-in user xxx is not recognized on server machine xxx.
Resolution: The current logged-in user must be a member of the nutraCoster Users group. Refer to Adding Users to the nutraCoster Users Group.
Resolution for Windows Home editions: Use nutraCoster security procedures on the Maintenance menu to add a user with the same name as the current logged-in Windows user.
Error Message |
System.Data.SqlClient.SqlException (0x80131904): Cannot open database "CostDB" requested by the login. The login failed.
Resolution: The current logged-in user must be a member of the nutraCoster Users group. Refer to Adding Users to the nutraCoster Users Group.
Resolution for Windows Home editions: Use nutraCoster security procedures on the Maintenance menu to add a user with the same name as the current logged-in Windows user.